Why You Absolutely Need a Value Proposition

Every site is different They have different target audiences, different problems and different solutions for those problems.

But they have one thing in common: they need a value proposition.

If you do it right, your value proposition is going to be one of your best conversion boosters.

In contrast to what you might think, visitors to your site often don’t know what your site’s about when they land on it. You would assume they know because you explained in the ad they just clicked on. But not everyone reads your ads. People sometimes just randomly click on stuff without really knowing where they’re going.

Keep Reading

Why Details Make the Difference for Conversion Optimization

Every time I talk about conversion optimization with my clients, I’m asked the same question: “Do those details really make a difference?” I know. We are talking about small adjustments that seem so minimal it’s almost beyond belief that they can make a difference. The word optional next to a field in a fill-in form, a call-to-action button, a line of micro-copy at checkout. Just details, right? Nothing could be further from the truth. It is precisely those details that determine whether your visitor crosses the finish line.

Keep Reading

Why and When A/B Testing Doesn’t Make Sense

It seems like everyone wants A/B testing these days. Unfortunately, it doesn’t always make sense. It might even be a waste of your time (and visitors). Don’t get me wrong, we love A/B testing. We do it all the time. But only when it makes sense for our clients.
Keep Reading

The Top 5 Reasons Why Visitors Abandon Your Checkout and What You Can Do About It

Checkout abandonment (aka cart abandonment) means that you’re losing a visitor in the cart or checkout of your site.

Actually, you’re not losing just a visitor. You’re losing a buyer. Think about it. They’ve added something to their cart and many of them have even proceeded to the checkout. They weren’t your average visitor anymore. These people wanted to BUY something from you. And yet, they didn’t.

According to a recent study by the Baymard Institute, a sad 68% of all e-commerce visitors abandon their shopping cart. That’s almost unbearable. On average, more than two-thirds of all visitors go through the trouble of finding the right product, adding it to their cart, maybe even starting the checkout, but still don’t complete the purchase.

Keep Reading

How to Make the Best-Converting Checkout Form – In 5 Steps

Forms are essential in any checkout. And yet so many people get it wrong. And that causes customer drop off.

Waste. Anyone who gets to your form is no longer just a visitor, they’re a buyer.

Each improvement that you make in your checkout form will have a significant impact on your revenue. In my opinion, it just takes five steps to create the best-converting checkout form.

Keep Reading

What is a good conversion rate for e-commerce?

You will get two different answers to the questions “what is an average/good conversion rate for e-commerce?” First, the answer to what an average conversion rate is according to research. And then the answer to what a good conversion rate is.

Conversion rates for different e-commerce industries.

Ok, let’s start at looking at the average e-commerce conversion rates from Monetate, both globally and for the US and the UK:
Keep Reading